Healthcare sector
IT for hospitals, clinics, and labs
Mission-critical infrastructure for healthcare: availability, tested backup, security, and LGPD compliance — where downtime impacts the patient, not just IT.
Mission-critical · LGPD · Continuity · Goiás and Brazil-wide
Related links
Healthcare IT infrastructure is the set of servers, storage, network, backup, and monitoring that sustains electronic health records, PACS, laboratory, and billing without interruption. In healthcare, downtime is not an inconvenience: it affects care, reporting, prescribing, and LGPD compliance.
What makes healthcare mission-critical
- 24×7 operations, with scarce maintenance windows and direct clinical impact.
- Multiple software vendors (EHR, PACS, LIS, ERP) with their own requirements.
- Sensitive health data, with access, auditing, and retention obligations.
- Medical devices and imaging networks that require segmentation.
- Integrations between systems that halt the flow when one endpoint fails.
Reference architecture
- Clustered virtualization with high availability and controlled restart.
- Storage with redundancy and performance sized for imaging and databases.
- Backup with an immutable copy and tested restore — not just a “green” job.
- DR with agreed RPO/RTO per system and an activation procedure.
- Infrastructure and service monitoring, with actionable alerts and NOC.
- Segmented network: corporate, imaging, guests, management, and devices.
Continuity per system
| System | Impact of downtime | Decision needed |
|---|---|---|
| Electronic health record | Care and prescribing | RPO/RTO and contingency mode |
| PACS / imaging | Reporting and diagnosis | Storage, retention, and performance |
| Laboratory (LIS) | Collection and results | Integration and maintenance window |
| Billing / ERP | Revenue and denials | Backup and reconciliation |
| Integrations | Flow between systems | Monitoring and reprocessing queue |
There is no universal RPO/RTO for a hospital. Each system needs a joint decision by IT, clinical staff, and business — and that decision must be written down and tested.
Security and LGPD
Health data is sensitive personal data. The design must include role-based access control, audit logging, network segmentation, protected backup, and a retention policy. Security is not just a firewall: it combines process, identity, monitoring, and incident response.
Databases and Oracle environments
Hospital systems often run on Oracle with performance and availability requirements. Nyverra handles the infrastructure (servers, storage, operating system, network, and backup) together with a partner specialized in database administration (DBA) when the scope requires RAC, Data Guard, or advanced tuning.
How we run the assessment
- Inventory of systems, vendors, integrations, and clinical criticality.
- Dependency map and single points of failure (network, storage, link, power).
- Review of backup, restore, and DR with documented tests.
- Risk-based remediation plan with agreed priority and window.
- Continuous operations with monitoring, reporting, and periodic review.
Why healthcare is different
Availability and compliance for healthcare
01
Care continuity
High availability and a recovery plan for systems that cannot stop (EHR, PACS, lab).
02
Backup and LGPD
Tested backup and data handling in accordance with LGPD, with audit trails.
03
Imaging and integration
Storage and network sized for PACS, imaging, and large data volumes.
04
Sensitive data security
Segmentation, access control, and endpoint protection for patient data.
05
24x7 monitoring
Observability with an optional NOC to act before incidents become outages.
06
Documented operations
Runbooks, SLA, and evidence for audits and accreditations.
How it works
How we run healthcare projects
Pricing varies by size (practice, clinic, hospital), systems, and compliance requirements. The proposal details the scope.
- Assessment of critical systems (EHR, PACS, billing) and dependencies.
- Design of availability, backup/DR, security, and monitoring aligned with LGPD.
- Deployment, testing, and operations with SLA and audit evidence.
FAQ
Questions about healthcare IT
Your healthcare operation cannot stop.
Describe the critical systems and the size of the operation — we reply with a proposal.
